Organisational Change Management is the management of realigning an Agency/organisation to meet the changing demands of its business environment, including improving service delivery and capitalising on business opportunities, underpinned by business process improvement and technologies. It includes the management of changes to the organisational culture, business processes, physical environment, job design/ responsibilities, staff skills/knowledge and policies/procedures.
As part of my e-governance programme, I was required to highlight an example of a successful e-government project that entailed organisational change management in a developing country.. Jamiaca as part of the customs modernization and reform project.
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Sunday, January 20, 2008
About this blog...
This blog covers issues regarding the influence and applications of Information Communications Technology on the Society in this age. From E-Commerce, E-Business, to E-Governance.. with trends from web1.0 to web2.0, ICT as an industry or enabler.. will be all covered here...
Welcome and Stay tuned......
Welcome and Stay tuned......
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